Your Health and Safety

Dear Valued Client:

At My eBanc, we continue to monitor the coronavirus (COVID-19) outbreak and want you to know that the safety and security of our clients and staff are our top priority. We are taking the necessary steps and are committed to doing all we can to meet your banking needs without interruption.

Below are some of the steps we have taken:


We continue to monitor the outbreak closely and are following the latest guidelines from local and federal health authorities, including the Center for Disease Control (CDC).


Our staff is kept informed of the latest precautionary measures to ensure our workplace remains safe for everyone. As new developments emerge, we will share information with our staff, clients and communities on how we continue our operations in a safe and effective manner.

Protecting your Privacy

My eBanc will never send you unsolicited emails or text messages asking for confidential information, such as your password, PIN, Access Code, credit card and account numbers.

We are here to help. If you have questions or need assistance with your My eBanc accounts and services, we offer support through a variety of channels including email (, phone (855-512-0989), live chat ( and secure messaging via digital banking. Our team will continue to devote all necessary resources to help maintain all of the services you count on.

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