Our Privacy Notice explains the type of information we may collect from our customers, the situations in which we may share information about them, and provides you with choices on how you can limit the sharing of information. Customer means a consumer who has a customer relationship with us. Customer relationship means that we provide you with one or more financial products or services, which are to be used primarily for personal, family, or household purposes.
Changing Your Information
Keeping your account information accurate and up to date is very important. If your account information is incomplete, inaccurate or not current, please login to your internet banking account to update your information. If you cannot change the information online, or prefer to request changes offline, please use the Contact Us option on our Site, or call or write to us at the telephone numbers or appropriate address for changes listed on your account statements, records, online or other account materials. You can also speak to your Account Officer directly.
Website Privacy Terms
This US Online Privacy Notice (Notice) applies to use of the BAC Florida Bank website or mobile application (“Site”). The terms “we,” “our,” and “us” in this Notice refer to BAC Florida Bank. This Notice describes how we may collect, share and use information about you based on your interaction with our websites, advertisements, third party websites and BAC Florida-branded social media sites or pages and the choices you can make about how your information is collected and used throughout the Site. Your use of the Site constitutes your acceptance of our general terms and conditions, which we may change or modify at any time at our sole and absolute discretion and which are available on our Disclosure.
If you have a financial product or service with us, we will use and share any information that we collect from or about you in accordance with our Privacy Notice .
What we collect
When you browse our Site or use our online services we may collect personal information you voluntarily provide it to us through forms on our website or in our mobile applications, such as survey forms, credit card or bank account applications, contest entries, and login pages for online banking or mobile application access.
Other Information is any information other than personal Information that does not reveal your specific identity or does not directly relate to an individual, such as browser information, information collected through cookies, pixel tags and other technologies, demographic information, other information provided by you such as your date of birth or household income, and aggregated and de-identified data.
How We Collect Information
In addition to the information you provide during the course of your visit of the Site we may collect certain non-personal information in a variety of ways, including:
Through your browser — When you visit our site, we collect the IP address of the device as well as the type of browser you are using and the type of operating system. We will also note which site you came from or the advertisement you viewed or clicked on. We may use this information for a number of purposes, such as, to monitor website usage and/or performance, improve the customer experience on the website, ensure technological compatibility with visitors’ computers or other electronic or mobile devices, or to conduct aggregate analyses on usage patterns.
Through cookies — Cookies are small files that capture information about your activity on this Site and are stored directly on your computer. The type of information gathered may include pages visited and time spent on the Site. No Personally Identifiable Information (“PII”) is gathered or stored via cookies. We may use the information to display information more effectively, to personalize your online experience and to advertise our products via third party advertising partners.
You can block cookies by configuring your device and browser settings accordingly. You will need to manage your cookie settings for each device and browser you use. Doing so, however, may result in diminished performance on the Site. You may opt-out of some information collected by clicking through to the following link: https://tools.google.com/dlpage/gaoptout/.
Through Web beacons — A web beacon is a small string of software code that represents a graphic image on a website or email. This image is transparent and does not affect how the site is displayed. However, the code attached to the image records interactions to a webpage, for instance when a specific page is visited or when a button or hyperlink is clicked on a page. You cannot turn off these features; however, their tracking capability is dependent of your browser settings. If cookies are disabled, the web beacon cannot interact back with your computer.
How We Use Information
The information we collect is used to better serve your needs. We may use your information to verify your identity in order to allow access to your account(s) when you return to our Site, to provide you with personalized offers and promotions about products and services, to optimize your online experience with us.
Advertising on Third Party Websites
You may choose to opt-out of the use of third-party marketing cookies through the Network Advertising Initiative. The opt-out choice is valid only for the computer/browser combination used to opt-out. If you delete cookies, buy a new device, access our site or other sites from a different device, login under a different screen name, or change web browsers, you will need to opt-out again
Links to Other Sites
We may provide links to third party sites from the Site. If you follow links to websites not affiliated or controlled by Bank, you should review their privacy and security policies as they may be different from ours. We do not guarantee and are not responsible for the content, privacy or security employed by these third party unaffiliated websites.
To protect personal information from unauthorized access and use, we use security measures that comply with applicable federal and state laws.
Protecting Children’s Privacy Online
The Site is not directed to individuals under the age of thirteen (13), and we request that these individuals do not provide Personal Information through the site. We do not knowingly collect personal information from children under age 13 without consent from a parent or legal guardian. Our Site is directed to a general audience, and may be accessed by the public. The Children’s Online Privacy Protection Act (“COPPA”) protects children under the age 13 from the online collection of personal information. For more information about COPPA, visit the Federal Trade Commission website: http://www.ftc.gov/opa/reporter/privacy/coppa.shtml
Changes to this Notice
This Notice is subject to change at any time and from time to time, at our sole and absolute discretion. It is your sole responsibility to review it periodically. If we modify the Notice, we will post the revised statement here, and indicate the updated revision date at the top of this Notice. Any changes to this Notice will become effective when the revised Notice is posted on the Site. Your use of this Site following these changes constitutes acceptance of the revised Notice.